OTTAWA, January 7, 2019 – instream, a payment service provider, today announced that Manulife is the latest payor to implement instream DIRECT PAY™. instream DIRECT PAY™ is the first and only national benefit payment service for dental professionals and carriers. instream DIRECT PAY™ is comprehensive and solves the many problems faced with traditional assigned payments.…
2018 Holiday Hours Please note instream will be closed on the following days December 25, 2018 December 26, 2018 January 1 2019
2017 – Christmas Holiday Hours Please note the following dates and hours of operation during the Christmas holidays: December 22, 2017: Help Desk: 9am to 1pm ET December 25, 2017: Closed December 26, 2017: Closed December 27, 2017: Help Desk: 10am to 4pm ET December 28, 2017: Help Desk: 10am to 4pm ET December…
Important Network Update – Pacific Blue Cross What is changing? As of December 6th, 2017 electronic dental claims sent to Pacific Blue Cross using the iCA will travel via the instream claims network. What does this mean for my dental office? Round trip time (the time from when a transaction is sent to when…
Windows iCA version 4.0.0.1 Release The version 4.0.0.1 of the Windows ITRANS Communication Application (iCA), has been released. What fixes does version 4.0.0.1 include? Installer Updates User can skip account validation when installing as a service User no longer prompted to enable CCDWS for Alberta Blue Cross Where can I download version…
Windows iCA version 4.0.0.0 Release The version 4.0.0.0 of the Windows ITRANS Communication Application (iCA), has been released. What fixes does version 4.0.0.0 include? Revamped logging functionality Addressed issue of clearing log on startup Appends is always enabled Creates new log files daily File naming convention denotes date Supports configurable parameter for data retention…
Important Network Update – Alberta Blue Cross What is changing? As of October 16th, 2017 Dental offices will be able to submit to Alberta Blue Cross (000090) electronically using the iCA (instream Communication Application). What does this mean for my dental office? Dental providers who transmit claims exclusively via instream and the iCA…
instream DIRECT PAY Johnston Group Launch OTTAWA, ON, May 1, 2017 – Johnston Group administers many plans including the Chambers of Commerce Group Insurance Plan and Maximum Benefit. As of May 1st 2017, Johnston Group will be joining instream DIRECT PAY, the first and only national payment service for dental professionals and carriers. This means payments…
Windows iCA version 3.0.10.0 Release The version 3.0.10.0 of the Windows ITRANS Communication Application (iCA), has been released. What fixes does version 3.0.10.0 include? Updated UseCCDWS functionality Where can I download version 3.0.10.0? The installer is available here Both the installer and archive are available here Best Regards, instream Support www.instreamcanada.com…
instream DIRECT PAY Industrial Alliance Launch Expanded OTTAWA, ON, March 31, 2017 – instream has expanded its instream DIRECT PAY launch for Industrial Alliance. More dentists will begin receiving payments via instream DIRECT PAY in April and be able to take advantage of all the benefits offered by instream DIRECT PAY. Download the Industrial…